Archive | Plain English

Sense Making Optimisation: an introduction

Have you heard of Search Engine Optimisation?  It helps ensure people can find your information online. But what’s the point of making your information easy to find, if it’s too difficult to understand? Sense Making Optimisation is a new concept in accessible communications, providing a strategic approach to ensuring information is easier to understand and use. […]

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The Accessible Information Ladder

The Accessible Information Ladder is a free resource to help research, plan, create and test accessible information, and ensure none of your customers’ information accessibility needs are overlooked.

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Claims Easy Read works – a closer look

Does Easy Read work? A claim that Easy Read is effective is reviewed. New evidence suggests Easy Read can increase difficulty for people with language and learning disabilities, with a need to professionalise the provision of accessible information.

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Do bullet points make reading easier?

Bullet points in Plain English and Easy Read create long sentences with low coherence. The use of bullet points can make reading difficult for people with low literacy and communication and learning disability.

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